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SRGEurope - Bilingual Customer Service Manager (Gibraltar)

Employment Type: Permanent
Location: Málaga - Andalucía, Spain
Salary: Depending on Experience
Languages: English, German, Italian, Spanish, Swedish
Required Languages: 2

Advertiser Details

  • Name:
    SRGEurope
  • Posted:
    05-10-2010
  • Code:
    9359SE1
Customer Service Manager – Gibraltar

SRG have been appointed to recruit a Customer Service Manager to work for a leading on-line gaming company based in Gibraltar.

The ideal candidate for this position will have the following skills and experience:

• Fluent in English and speak ideally Italian, Swedish, German or Spanish
• Experience in set up, supervision and motivating a team of CS agents
• At least 1-2 years experience within Casino, Bingo or Poker
• Understand and supervise the necessary work flows dedicated to this kind of role
• Understand the importance of setting targets to drive their team
• Have knowledge of gaming legislation requirements
• Well educated, ideally to degree level
• Good understanding of Excel to be able to provide management reports
• Good communication skills, liaising with other departmental Heads will be a key part of the role
• Be already living Gibraltar/Southern Spain but candidates prepared to relocate will also be considered

The successful candidate will have the opportunity to develop their career within the company into a more senior management position after 1 year.

If you feel you have the necessary skills and experience and are available to relocate / start work at short notice, please send your CV direct today
You cannot apply for this job as it is no longer active.
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