Regresar a la búsqueda.Approach People - Nordic speaker Collector
| Tipo de empleo: | Permanent |
| Ubicación: | Spain |
| Salario: | 22/24k euros |
| Idiomas: | Inglés, Danés, Finés, Noruego, Sueco |
| Idiomas necesarios: | 2 |
Role based in Spain
Responsible in assisting the Credit Collector in all collection aspects relating to specific assigned customer accounts, including contacting them via means of telephone, email, letters and fax.
Regular communication with the customers will include topics such as overdue invoices, releasing of orders, claims, assessing overdue balances. Other tasks, projects or assistance will be coordinated by the Credit Collector.
• Contacting customers by telephone, email, letters and fax to ensure timely received payments on all outstanding.
• Investigating and resolving customer queries to enable releasing of orders quicker to collect payments more effectively.
• Allocating payments on customer accounts to ensure clean customer balances with no unallocated documents outstanding, also responsible for sending collection documents to the bank and providing customers with proforma invoices.
• Work in close cooperation with Customer Service, Sales and Credit Collector keeping track and up to date on daily incoming email traffic.
Requirements
MBO level + at least 1 year of experience required within collections and/or accounts receivables
• Ability to be accurate in sending correct dunning chase letters to customers.
• Must be able to multi-task, and to organize and prioritize your tasks on a daily basis.
• To be numerate and analytical.
• Ability to work in a multicultural team people but also to be self-sufficient
• Ability to make proactive judgments and the checking of the complaint book on a regular basis.
• Native level of one or more Nordic language (Finnish, Swedish, Norwegian, Danish) + fluent English.
• Computer literate. Experience with MS Office (Word; Excel).
• Proactive, hands on.
• Able to think logically, strong in analyzing problems and find adequate solutions
• Good analytical, organisational and planning skills.
• Administrative skills,
• Excellent interpersonal skills.
• Sense of urgency, takes responsibility.
Responsible in assisting the Credit Collector in all collection aspects relating to specific assigned customer accounts, including contacting them via means of telephone, email, letters and fax.
Regular communication with the customers will include topics such as overdue invoices, releasing of orders, claims, assessing overdue balances. Other tasks, projects or assistance will be coordinated by the Credit Collector.
• Contacting customers by telephone, email, letters and fax to ensure timely received payments on all outstanding.
• Investigating and resolving customer queries to enable releasing of orders quicker to collect payments more effectively.
• Allocating payments on customer accounts to ensure clean customer balances with no unallocated documents outstanding, also responsible for sending collection documents to the bank and providing customers with proforma invoices.
• Work in close cooperation with Customer Service, Sales and Credit Collector keeping track and up to date on daily incoming email traffic.
Requirements
MBO level + at least 1 year of experience required within collections and/or accounts receivables
• Ability to be accurate in sending correct dunning chase letters to customers.
• Must be able to multi-task, and to organize and prioritize your tasks on a daily basis.
• To be numerate and analytical.
• Ability to work in a multicultural team people but also to be self-sufficient
• Ability to make proactive judgments and the checking of the complaint book on a regular basis.
• Native level of one or more Nordic language (Finnish, Swedish, Norwegian, Danish) + fluent English.
• Computer literate. Experience with MS Office (Word; Excel).
• Proactive, hands on.
• Able to think logically, strong in analyzing problems and find adequate solutions
• Good analytical, organisational and planning skills.
• Administrative skills,
• Excellent interpersonal skills.
• Sense of urgency, takes responsibility.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
No puede enviar una solicitud para esta oferta de empleo ya que ésta ha caducado.
